Privacy Policy

We collect minimal information, use it only to serve you, and never sell it. If you have questions, call us at (587) 330-7502 or email admin@rangeroadsolar.com.

Contents

1. Overview
2. Information We Collect
3. Cookies and Tracking Technologies
4. How We Use Your Information
5. Information Sharing
6. Data Retention
7. Security
8. Your Rights
9. Third-Party Links
10. Children's Privacy
11. Changes to This Policy
12. Contact Us

1. Overview

Range Road Solar Ltd. ("Range Road Solar", "we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA).

This policy applies to information collected through our website at rangeroadsolar.com, through our contact forms, and through our business operations.

2. Information We Collect

We collect information in two ways: information you provide directly, and information collected automatically when you visit our website.

Information you provide directly: — Name, phone number, and email address when you submit a contact form or book a consultation — Property address and details when you request a solar quote — Payment information when you enter a project agreement (processed securely; we do not store full payment details) — Any other information you choose to share with us

Information collected automatically: — Pages visited, time on site, and how you arrived at our website (via Google Analytics) — Whether you have previously visited our website (via cookies) — Approximate geographic location based on IP address — Device type, browser, and operating system — Ad interactions if you arrived via a Google Ads or Meta (Facebook/Instagram) advertisement

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies. A cookie is a small text file stored on your device. We use the following:

Google Analytics (GA4): We use Google Analytics to understand how visitors use our website — which pages are most visited, how long people stay, and where they come from. This data is aggregated and anonymous. Google Analytics uses cookies to track sessions. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout.

Google Ads (Google Tag): We use Google Ads conversion tracking to measure whether visitors who click our ads go on to contact us or book a consultation. This helps us understand which ads are working.

Meta Pixel (Facebook/Instagram): We use the Meta Pixel to measure the effectiveness of our Facebook and Instagram advertising. The Meta Pixel tracks whether visitors who click our ads take actions on our website (such as submitting a contact form). Meta may use this data to show our ads to people with similar interests. You can manage your Meta ad preferences at facebook.com/ads/preferences.

You can disable cookies in your browser settings. Note that disabling cookies may affect the functionality of some features on our website.

4. How We Use Your Information

We use the information we collect to:

— Respond to your inquiries and provide solar installation quotes — Schedule and complete solar installations — Send project-related communications (permits, inspections, completion notices) — Improve our website and understand which pages and content are most useful — Measure the effectiveness of our advertising — Comply with legal obligations

We do not sell your personal information to third parties. We do not use your information for purposes other than those listed above without your consent.

5. Information Sharing

We share your information only in the following circumstances:

Service providers: We may share information with trusted service providers who assist us in operating our business — for example, our CRM software, email platform, and project management tools. These providers are contractually required to protect your information and use it only for the purposes we specify.

Analytics and advertising platforms: As described in Section 3, we share anonymized or aggregated data with Google and Meta for analytics and advertising purposes. This is governed by their respective privacy policies.

Legal requirements: We may disclose your information if required by law, court order, or government authority.

Business transfers: If Range Road Solar is acquired or merges with another company, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

We do not share your personal information with solar equipment manufacturers, other contractors, or third-party marketers.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Specifically:

— Contact form submissions: retained for 3 years — Project records (signed agreements, permits, installation records): retained for 10 years as required for warranty and legal purposes — Website analytics data: retained per Google Analytics' default retention settings (14 months)

When information is no longer needed, we delete it securely.

7. Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. Our website uses HTTPS encryption. Our CRM and project management systems are password-protected and access is limited to Range Road Solar staff.

No method of transmission over the internet is 100% secure. While we take reasonable precautions, we cannot guarantee absolute security.

8. Your Rights

Under PIPEDA and Alberta's PIPA, you have the right to:

— Access the personal information we hold about you — Request corrections to inaccurate information — Withdraw consent to the collection or use of your information (subject to legal and contractual obligations) — Request deletion of your information where we have no legal obligation to retain it — File a complaint with the Office of the Privacy Commissioner of Canada (priv.gc.ca) or the Office of the Information and Privacy Commissioner of Alberta (oipc.ab.ca)

To exercise any of these rights, contact us at admin@rangeroadsolar.com or (587) 330-7502. We will respond within 30 days.

9. Third-Party Links

Our website may contain links to third-party websites (for example, government grant programs or utility providers). We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available at rangeroadsolar.com/privacy. The "Last updated" date at the top of this page reflects the most recent revision. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, contact us:

Range Road Solar Ltd. Alberta, Canada Email: admin@rangeroadsolar.com Phone: (587) 330-7502 Website: rangeroadsolar.com

For privacy complaints, you may also contact: Office of the Information and Privacy Commissioner of Alberta oipc.ab.ca | 1-888-878-4044